EDUCATION:

Completed an eight week course starting your own business and Business Plan Construction by The Enterprising Edge presented by Ben TeKempt, for the Grenville Community Future Development Corporation, and the SEBP Self Employment Benefit Program. That started PC In-house.

High School Academic Program Certificate. Massey Vanier Regional High School Cowansville PQ.

I completed a six-week course in textile mechanics, learning the Draper Looms, at Consoltex Inc.

I completed a six-week course in textile mechanics learning the GTM (Geometric Technologic Metier) Belgium Looms, in Belgium & Consoltex Inc. (Metier is Looms in French)

Completed tutorials online and became an official Microsoft System Builder Business. This gives PC In-house instant updated information about Microsoft that cannot be obtained by other means. It also means I can obtain software available from Microsoft.

PC SUPPORT SPECIALIST DIPLOMA:

(A+ Certification Equivalent)

Core Courses:

Keyboarding Basic Computer Concepts

· Keyboarding Level 1

· Keyboard Skill Building Level 1

Introduction to Personal Computers

Operating Systems

· MS-DOS V6.0

· Windows V3.1

· Windows 95

· Windows 98 Level 2

Word Processing Applications

· Microsoft Word 97 Level 3

Spreadsheet Applications

· Microsoft Excel 97 Level 2

Database Management Applications

· Microsoft Access 97 Level 2

Graphics/Presentation Applications

· Microsoft PowerPoint level 1

Business Skills

· Management Techniques/Fundamentals

· Customer Service

PC Troubleshooting

· Basic Troubleshooting Level 3

· Assembly and disassembly

· Advanced Troubleshooting Level 4

Computer Networking

· ntroduction to The Internet

· Internet working

· Networking basics Level 2

Job Search & Résumé Preparation

Office Simulations

· Three sets of drills as needed. (A+ drill)

Elective Courses (groups):

Word Processing Applications

· Microsoft Word 97 Level 3

Microsoft Publisher 98

Graphics/Presentation

· Corel DRAW! 8.0

Business Skills

· Business Correspondence Level 2

Workshops:

¨ Thought Patterns For a Successful Career

¨ On the job training:

· ► Worked eight weeks at the Brockville General Hospital.

· Data entry with Quattro Pro, template reproduction.

· Extensive work with Microsoft Access 2000. Morning backup and reboot of main server, Daily, Weekly, monthly reports of Nurses Workload Project, documentation of regular procedures for hospital operations are among the duties I was responsible for. Assisted Bill Jenkins with network troubleshooting. You can reach him at: 345-5645 Ext.:-8314

PC Support Specialist Diploma was taken at: Academy of Learning

2495 Parkedale Avenue, Unit 2

Brockville, Ontario K6V 3H2

Phone: (613) 345-4073

Fax: (613) 345-4117

If you need my marks, are available.

WORK EXPERIENCE:

2001 – Forever! Started my own business. PC In-house is one of Prescott’s growing businesses. Owned and operated by General Manager Gabriel DeRapp, PC In-house is a computer company that repairs, configures, builds and transports the customer’s equipment for repairs to the shop (If needed) for the customer’s convenience. Then returns.

Nov. 2000 – Oct. 2001 PC Technician for a high tech store. Playit Star 105 Henry St. Prescott ON K0E 1T0 Tel: (613) 925-0776 Fax: (613) 925-3247. PC troubleshooting; Building, fixing, setting up software and hardware, and preparing computers for the customers. Packing and RMA duties, setting up store network and internet sharing; Along with Technical information for customer support and customer services.

Temporary summer job - PIPE EXTRUDER. Rehau Industries 430 Church Road West. Prescott, ON (613) - 925 - 4281 (Summer Temp.)

1979 – 1998 - WEAVER & TEXTILE MECHANIC & TECHNICIAN and loom builder, Quality control and maintenance, Computer Inventory, Driving Fork Lift1, in Lift. Consoltex Inc. 400 Willard St. Cowansville, PQ Telephone: (450)-263-1660

Worked three months in railroad construction with CPR. (A summer job.)

1975 – 1978 - MACHINIST & MILLER, N. C. Lathe, Regular Lathe, Drill Press, Space Research Corp. Highwater, PQ (Now out of operation.)

1973 - 1975 - SHIPPER, THREAD SPINNER, Die blender, General Labourer, Driving the Fork Lift2 - storing stock. Yarntex Corp. (Now called: Filtex Inc.) 5 Pine St. Sutton, PQ (450)-538-2331

1972 – 1973 - INVENTORY CLERK, DELIVERIES, MAINTENANCE WORKER, General Work. Malcolm Charles Inc. Dress manufactory, Montreal, PQ

1969 – 1986 - Professional Drummer Full/Part-time for various bands

OTHER EXPERIENCES:

Homeowner for 10 years, performing own repairs and renovations. Pool Maintenance, Landscaping, Painting, Interior Decorating.

LANGUAGES: English and French

INTERESTS: Carpentry; Gardening; Home-Improvements.

HOBBIES: Music; Reading.

AMBITIONS:

I have completed the diploma “Personal Computer Support Specialist" at The Academy Of Learning.

There is no fear of working. My favorite saying is "Finish what is started." Programming is my ultimate goal, either in software or hardware engineering. It is a non-stop learning process.

Computer Services Reference Books